Shipping Information

Regretfully, due to claims that some items have not arrived, all UK shipping will now be a 'signed for' service, and for overseas, 'International, Tracked & Signed for'. Australia & possibly some other destinations offer only 'signed for', no tracking.
We make no profit from shipping. These prices can be checked at www.royalmail.com

Shipping charges include packaging at 30p per packet or £1 per shipping tube or carton above the Royal Mail listed price.
Example: UK Signed for, large letter 250g £2.40 + 30p = £2.70

UK Large letter/ padded bag > 250g £2.70   Small Parcel >1kg  £5.40
Europe Large letter >250g £9.25.   Small Parcel > 250g £9.70 
 Rest of the World Large letter >250g £10.55.   Small Parcel >250g £11.05  (> = up to)

We normally ship once a week, but if urgent and parts in stock, we can ship for guaranteed delivery within the UK the following day at extra cost. Please state this requirement on the enquiry form.

NOTE: It is important that you provide your full and correct address, in the format used by your country. We can not be held responsible for missing parts if we don't have your full and correct address.  Due to shipments claimed not to have arrived, all items will now be shipped 'tracked and signed for'. See above.

Payment Information

The preferred method of payment is via PayPal, for which we will send an invoice to your email address. You can then pay securely online either with a credit or debit card or via your PayPal account. We cannot  accept credit or debit card payments directly over the phone.  Alternatively you can send a cheque, draft, or Postal Order. Direct B A C S / bank transfers acceptable worldwide.
Details on request.

PAYPAL
To avoid delivery delays, it is important that your PayPal registered address details are correct and up to date, and in the normal postage format. i.e. Name, Address line/s, Town/City, County/Province, post/zip code (Capital letters and correctly formatted please), Country (if outside the UK).

PayPal seller’s Terms & Conditions state that we ship to the address you have registered to your PayPal account. If you intend to use someone else's PayPal account, unless you tell us, we ship to their address, which will be on the PayPal notification we get when payment has been made. The address on the notification is the address we ship to UNLESS YOU TELL US DIFFERENTLY.
If you don’t have a PayPal account you can pay securely with a credit/debit card by following the correct links within the invoice you will receive in the email in-box for the email address you have provided. If someone else will be paying for you, you must tell us, otherwise it will cause delays. If you contact us on mudmonkey@whatever.com and sign off as Fred, how are we supposed to tie it up with you when you or someone else pays with a different name and address. i.e. jimmy&mary@somethingelse.com On a busy day this can happen half a dozen times which involves a dozen different names and addresses. This can take many hours of unpaid work to sort it all out. So please help us to ensure we know exactly who you are and if someone else will be paying. If it’s not you who will be paying, you need to tell us!

Unless we know you or the item you require is of little value - £5 or less, we only ship with a 'Signed for' delivery to UK addresses, and 'Tracked and Signed for' to all addresses outside the UK. Therefore someone will need to be at the delivery address to sign for the item. We always retain proof of postage and tracking details for 'Tracked & Signed for' shipments.